Buyer Terms

WeGet.It is an online marketplace operated by [Legal entity name] (registration number [Registration number]), [Registered address]. You can contact us at [Legal contact email].

In these terms "we", "us" and "our" mean [Legal entity name], and "the Platform" means the WeGet.It website and related services.

WeGet.It connects buyers of building materials with sellers of building materials. Every sale is a contract between the buyer and the seller. We are not a party to that contract.

We do not sell, make, inspect, store, transport or deliver any goods, and we do not check that goods are safe, lawful, fit for purpose or as described.

We charge the seller a commission and the buyer a small admin fee on each transaction. That is the only thing we do commercially, and it does not make us the seller, the agent of either party, or responsible for the transaction.

You may register as an individual or on behalf of a company. If you register for a company, you confirm that you are authorised to bind it to these terms and to the orders you place.

You are responsible for everything done through your account.

One account can have both a buyer profile and a seller profile, and you can switch between them. When you act as a buyer the Buyer Terms apply, and when you act as a seller the Seller Terms apply. The Payment Terms apply to both.

A request is an invitation to sellers to quote. A quote is the seller's offer, and a contract is formed between you and the seller when you accept a quote.

You are responsible for making sure your request is accurate and complete: the goods, quantities, specifications, delivery address, site access and the time you need delivery.

Delivery times are estimates given by sellers, not guarantees. For urgent requests we cannot promise that any seller will respond, quote, or deliver by the time you need.

Before you pay, the Platform shows the seller's price, delivery charges and our admin fee. The admin fee is our charge for operating the marketplace and is not refundable unless we decide otherwise or the law requires it.

Payments are processed by Paystack under the Payment Terms. Your order is only confirmed once payment has been successfully received.

Check the goods when they are delivered and tell the seller about any shortage, damage or defect straight away. Deal with returns, replacements and refunds directly with the seller.

We may, but are not obliged to, help the two of you reach an agreement.

To the maximum extent permitted by law, we accept no responsibility or liability for:

• the quality, quantity, safety, legality, description, delivery or fitness for purpose of any goods;
• orders that are wrong, incomplete, late or not delivered, whether because of a mistake by a buyer, a mistake by a seller, or anything else;
• errors, omissions, misrepresentations or unlawful conduct by any buyer or seller, including in requests, quotes, prices, addresses, quantities and specifications;
• a buyer or seller failing to pay, deliver, honour a quote or otherwise perform;
• indirect or consequential loss, including site standing time, delays, penalties, lost profit or lost business.

Any claim about goods or an order must be made against the other party to that transaction. If we are found liable to you despite these terms, our total liability for a transaction is limited to the fees we received from you on that transaction.

Nothing in these terms limits or excludes any right you have under the Consumer Protection Act 68 of 2008 or any other law that cannot lawfully be limited or excluded, or liability for our own fraud, gross negligence or wilful misconduct.

Ratings and reviews must be honest, based on a real order, and free of unlawful, abusive or misleading content. You may not offer or accept anything in exchange for a rating or review, or post fake ones.

You give us a licence to display your reviews on the Platform. We may remove reviews and adjust how ratings are shown to keep the Platform fair and trustworthy.

You must give accurate information, keep your login details secure, and not use the Platform for fraud, to break the law, or to interfere with it or other users.

You may not use the Platform to find a buyer or seller and then complete that transaction elsewhere in order to avoid our fees.

We may suspend or close an account, cancel requests or listings, or withhold access if we reasonably believe these terms have been broken or the Platform is being misused.

We process personal information as needed to run the Platform, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

To complete a transaction we share the necessary details, such as names, phone numbers and delivery locations, with the other party to it. If you allow location access, we use your location to pre-fill your delivery location and share it with sellers who are asked to quote.

We may update these terms. If we make a material change, we will ask you to accept the new version before you continue using the affected features.

You agree that we may communicate with you electronically, including by email and on the Platform, as allowed by the Electronic Communications and Transactions Act 25 of 2002.

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute about them.